The Art of Brand Storytelling 26th February, 2013

In a recent article, Rebecca Walton, the newly appointed head of brand for UNICEF expressed the need for the charity to develop a central brand narrative.  The reasoning behind such a claim is in sight of two main aims – firstly, to better integrate its marketing and secondly, to boost its appeal to supporters within the UK.

Reading the article triggered an initial thought in my mind, which traced back to a piece I read at the end of last year in Direct Marketing News – which stated 2012 to be ‘the year of the story.’  Indeed, 2012 exemplified the notion that brands and charities alike have to utilise upon their brand narrative, and storytelling in order to deliver their message and increase their level of engagement with the consumer.  In an age where anything is available at the touch of a button – the importance of delivering the right message or story is critical.

Of course, the relationship between the brand and the art of storytelling has been around for years – you only have to look at some of worlds most loved brands and you will know and understand their brand story, take for example, Ben & Jerry’s.  Yet what distinguishes these brands from most others is that their narrative truly engages with the consumer.  Not only do Ben & Jerry’s promote their own story, it seeks to integrate the consumer’s story within it, see for example, their ‘Capture Euphoria’ campaign which encouraged Ben & Jerry’s fans to upload photos of themselves in situations where they felt Euphoric onto Instagram.

Unlike Ben & Jerry’s, UNICEF believes that it has not created enough of a brand narrative through which to engage with the public.  However, Watson expresses, ‘UNICEF is very trusted, it’s very rational and intelligent’ yet she feels that as a charity, it is sometimes overlooked.  UNICEF’s decision to develop its brand narrative highlights so significantly that yes, content is key, but what has developed to become equally as important is how the brand story and its content is delivered.  Walton explains that the internal shift within UNICEF is designed to make its communications and brand marketing ‘more strategic, more integrated and more effective.’  As witnessed throughout the industry, brand narrative can be used as a powerful marketing tool, but if they are not communicated in the right way, the connection between charity/brand and consumer can be tainted and sometimes even disengaged.

What is most fascinating about brand storytelling and engagement is the avenues that can be explored through the development of technology.  Technological innovations in relation to communication channels have seen the development of Pinterest, Tumblr and Instagram to become part of the overall brand narrative.  Such communication tools allow the consumer to engage with the brand whenever and wherever they so wish.  Encouraging the consumer to immerse and engage themselves with the brand’s story – in the hope that the targeted audience will have a life-long affinity to the brand which in UNICEF’s case, should lead to support and donations.

As another element to UNICEF’s new brand strategy, the charity has decided to focus on partnerships and public engagement.  The charity wishes to build on its existing partnerships with the International Cricket Council and will seek to explore additional avenues into sports.  What is becoming ever more apparent is the use of partnerships as a means to target the audiences charities/brands wish to engage with.  Partnerships allow charities/brands to engage in activities which in many cases lead to progress and an expansion of the overall brand narrative.

If we relate back to UNICEF’s two main aims to develop their brand narrative: to integrate its marketing and boost its appeal to UK supporters.  What we are able to learn from this decision is the importance of not only the brand story itself, but the means through which it is communicated.  Technological advancement and the inter-connectivity that has escalated from it, alongside strategic partnerships can help develop and expand a brand’s story into avenues towards audiences that previously may never have been reached.

Michael Jordan: The Original Brand Ambassador! 25th February, 2013

On February 17th 2013 Michael Jordan, one of sport’s great personalities, turned 50. Not only is ‘Mike’ a sports legend but also the face of arguably the most successful brand endorsement deal of all time. Due to the recent headlines involving sports stars such as Oscar Pistorius and Lance Armstrong the value of brand ambassadors is being questioned more than ever (see Mark Mylam’s blog). Michael Jordan’s sponsorship deal with Nike however, proves what kind of positive impact such an agreement can have for both the brand and the celebrity. Let’s recap this incomparable success story:

“The 1984 Olympics was Michael Jordan’s coming out party” describes his agent David Falk. Up until this point Michael Jordan had not even played a single game in the NBA and yet at the time top three major basketball shoe brands Adidas, Converse and Nike were after him. Before his NBA career even started Jordan already knew who he wanted to partner with – Adidas. The German sports brand and Converse were the leading shoe suppliers for the NBA stars in the mid and late 80’s. Michael Jordan himself had never worn any Nike basketball shoes before and was convinced by the quality of Adidas’ products but the first brand that Michael Jordan met with was Converse. During this pitch Jordan mentioned his worries about the endorsement deals that Converse already had in place with superstars like Magic Johnson or Larry Bird and asked: “With all these stars, where do I fit into the conversation?” John O’Neil, the president of Converse, took that question and replied: “We’ll treat you like all our other superstars.” This is obviously not the answer that the upcoming star wanted to hear and the $100,000 per year that Converse offered him could not change his mind either.

The next invitation that Michael Jordan received was from Nike, however he was not interested in what they had to tell him and declined this invitation at first. In the end it was Jordan’s mother who convinced him to at least listen to what Nike had to offer so he took the plane and the rest, as they say, is history. Nike  decided to spend all of its marketing budget on Jordan and offered him a five-year deal worth $500,000 annually plus royalties; five times as much as any other NBA superstar was receiving at the time. It wasn’t only the sound of the money that made Nike suddenly attractive to Jordan: Nike offered Jordan his own signature shoe line. This is the kind of special treatment that Converse didn’t offer Michael and as a result they were out of the running.

However Adidas was still in the race – Jordan’s “favourite shoe”. If Adidas could have matched what Nike put on the table then Michael would have teamed up with the German brand. However Adidas missed out on this opportunity and this mistake became known as one of the worst business decisions in the last 50 years. “They didn’t feel it was worth it,” said Jordan. “Which in hindsight is perfect for me, because it made my decision much easier. And I ended up with Nike, and it became a great relationship.”

The Jordan brand was born (with the jumpman logo appearing in 1987). Since 1984 Nike’s subsidiary coproduced 27 basketball shoes with Michael Jordan. Last year, the U.S. Jordan Brand sneaker business alone had $1.25 billion in wholesale revenue. Although Michael Jordan himself isn’t playing anymore there are still active NBA players (Carmelo Anthony, Blake Griffin, Chris Paul etc.) acting as Air Jordan ambassadors and supporting the brand’s huge success within the basketball industry. Whereas in the mid and late 80’s Converse and adidas were dominating the U.S. basketball shoe market, 30 years later it is the Jordan brand that is controlling 58% of it, followed by its parent company Nike (34%), adidas (5.5%), Reebok (1.6%) and Under Armour (0.6%).

Michael Jordan himself is still earning more than $80 million per year through corporate sponsorship deals and the majority of this income is related to his partnership with Nike. The current details of this deal are a well kept secret but royalties now generate more than $60 million annually for MJ, according to a Forbes article.

You can buy yourself a lot of nice Birthday presents with that amount of money – Congratulations Michael! But also, congratulations Nike!

Slingshot Sponsorship Announced as Exclusive Sponsorship Agency for Children's Charity Rays of Sunshine 22nd February, 2013

Slingshot Sponsorship has been announced as the exclusive sponsorship agency for Rays of Sunshine Children’s Charity’s 10th Anniversary Concert, which will be held at London’s prestigious Royal Albert Hall 6 July 2013.

Set in one of London’s most beautiful and exclusive venues, the Rays of Sunshine Concert promises to be a night of unprecedented music and entertainment.  With past line-ups featuring a host of Britain’s most treasured pop stars ranging from JLS to Pixie Lott, Rays of Sunshine’s Concert is shaping up to be as unique as the children themselves.

Granting its first wish in 2003, Rays of Sunshine Children’s Charity was formed with the aim of granting wishes to children with serious and terminal illnesses.  The charity’s promise is to grant wishes however impossible it may seem.  Ranging from hospital ward wishes, to organising events and outings for large groups, Rays of Sunshine has granted trips to Disney World and even meetings with superstars like Beyonce and One Direction.  What is more, Rays of Sunshine will be celebrating its 3,000 wish in line with its 10th Anniversary.

Jackie Fast, Managing Director of Slingshot Sponsorship stated:

Slingshot is delighted to be working alongside Rays of Sunshine for their annual Concert.  As a charity, Rays of Sunshine changes lives, and it is a privilege for our agency to be working with this highly unique organisation.  We are excited to explore the prospect of delivering partnerships that will enhance this special night for the children.

Rays of Sunshine’s Concert is one of many wonderful events the charity organises throughout the year, to raise money for children at their time of need.  One mother stated after attending the event, “I have never seen Ria like this before, she has so much energy and charisma, I cannot thank Rays of Sunshine enough for granting her the opportunity to attend a once in a lifetime event.”

Jane Sharpe, CEO, Rays of Sunshine commented:

We are proud to be working with Slingshot Sponsorship.  The expertise that Slingshot has crafted around events similar to Rays of Sunshine’s Concert will help us to deliver an event that will stay with these children forever.  The concert has become an integral part of our calendar and we have every confidence that alongside Slingshot, we will deliver the best concert in its history.

Sponsorship opportunities for the Rays of Sunshine Concert are currently available.

Slingshot Sponsorship signs Carphone Warehouse as Headline Sponsor of Award-Winning Spring Online Campaign 18th February, 2013

Digital Unite has announced that Carphone Warehouse will act as headline sponsor for Spring Online, one of the nation’s largest, annual digital inclusion campaigns which runs between April 22-26 2013.

Over 7.5million people have never used the internet, of which around 6.5 million are aged over 55 years and many more don’t have basic online skills such as searching the web and sending and receiving emails. Spring Online is an award-winning campaign that provides a unique platform to help people understand, explore and enjoy digital technology. The campaign supports people and individuals to throw open their doors and hold free digital taster events for their local communities. This year, around 2,500 Spring Online events are expected to be held across the UK helping thousands of older people and other less confident users, to take their first steps online.

Carphone Warehouse’s CEO, Andrew Harrison, said: “We are delighted to support Digital Unite’s Spring Online campaign which complements our vision to help make people’s lives better through technology. Digital exclusion is something we all should be addressing and with our presence on every high street coupled with friendly, knowledgeable store colleagues, we’re ideally placed to facilitate this leading initiative. Furthermore, this campaign compliments our other corporate responsibility activity, Tablets for Schools, and of course our own Geek Squad.”

Now in its 12th year, Digital Unite’s Spring Online campaign has been instrumental in successfully helping tens of thousands of people make digital technology a part of their everyday lives. Joyce, a previous Spring Online attendee, was moved to tears when she saw photographs online of where she used to live.  “I never knew you could see things like this on the internet, this is wonderful, coming here today was the best thing I could have done.”

The local community approach of the campaign also enables people to integrate with the resources and support closely available to them and helps to enhance the foundations of a more connected society. Carphone Warehouse’s sponsorship of the Spring Online campaign will be administered by Digital Unite’s charitable arm, the Digital Unite Trust.

Emma Solomon OBE, Founder of Digital Unite expressed: “We are absolutely thrilled to have Carphone Warehouse as our headline sponsor for Spring Online this year. Having access to digital technology and being equipped with the skills to use it, is a must-have in today’s digital society. It enables people to become more active citizens and more discerning consumers and it can also help to reduce loneliness and open new avenues to pursue hobbies and interests.

With the fantastic support of our event holders Spring Online has helped to reach tens of thousands of people from a wide cross-section of society and inspired them to make digital technology an everyday part of their lives. Having Carphone Warehouse on board with us for 2013 will undoubtedly help to extend the reach and impact of the campaign even further and we look forward to making this the best year yet.”

Are naming rights getting out of hand? 31st January, 2013

Naming rights aren’t a modern introduction to the world of sport, brought in as an additional revenue stream over the past twenty years to help pay the inflated wages of our beloved superstars.  In fact, stadiums named after an associated corporation or sponsor far precede the internationally broadcast versions of basketball, football, rugby and baseball that we know and watch today.

Fenway Park, home of the Boston Red Sox, was named after its owner’s realty company all the way back in 1912. Perhaps more commonly known, William Wrigley, founder of the chewing gum company and owner of the Chicago Cubs, aptly named his club’s stadium Wrigley Field in 1926. Since then hundreds of stadiums have followed the naming rights model, from the Veritas Arena in Finland to the De Beers Diamond Oval in South Africa to UK properties as the Etihad and the Reebok Stadium.

Yet despite this illustrious history, a couple of recent stories surrounding potential name changes to Wembley Stadium and Ibrox, two of the most revered institutions in British football, have made me question – have naming rights gone too far?

Naming rights deals are a fantastic marketing medium, but they have to be implemented in the right way, on a suitable property, for them to be perceived as a success.  In my eyes, there are five essential factors for any brand considering a naming rights deal:

1. Longevity: Sponsorship is all about developing and changing perceptions and simply renaming a stadium for four years is not going to make anyone think differently about a brand.

Football grounds are considered ‘home’ for millions of fans worldwide, a feeling developed over years of shared memories with fellow supporters  – as an Arsenal fan it took me a long time to call The Emirates home, but as the stadium has been so-called for so many years the name now rolls of the tongue as naturally as Highbury ever did.

2.  Sponsor integration: For all the criticism they receive, media impressions are obviously still a huge factor in any naming rights deal. However, it is now essential for a brand to develop a relationship with fans both at the ground and online on an emotional level more than before to achieve true value on a naming rights deal. Whether that be through priority on concert tickets (O2), discounted flights for members (Emirates) or even free orange juice (Minute Maid Park), the sponsor is engaging with the potential customers it spent so much money to reach.

3. Emotional attachment to the stadium: One of the reasons Arsenal fans were more inclined to give ‘The Emirates’ a chance was the fact that they were moving to a brand new stadium.  I would have been far more sceptical, and potentially opposed, to any corporate sponsor coming in and renaming Highbury.  As Wonga were well aware, any plans they had of naming Newcastle F.C’s stadium to something suitably daft (Wonga Arena) would have been met with derision from the club’s supporters and they (cleverly) reinstated St James’ Park as the stadium’s official name.

4. The Name: Too long and the fans will simply shorten it (Friend’s Provident St Mary’s to St Mary’s) or too corporate and the fans will revert to a more familiar name (Capital One Field to Byrd Stadium)

5. The Investment: Sports fans (myself included) are by and large fickle creatures.  If they believe that the money invested by sponsors is helping the club pay wages and higher transfer fees, then they are far more likely to accept the brand as part of the club.

Given the five factors listed above, I think any naming rights deal of Rangers’ Ibrox Stadium would be greeted with a resigned acceptance from its fans.  Ibrox obviously has a long and cherished history, but if a well-aligned naming-rights sponsor comes in and invests money that could potentially save the club from further financial strain, then I don’t think there will be too many dissenters.

In contrast, I can’t see a proposed partner (Everything Everywhere) and Wembley fulfilling any more than 3 and 5 of the above and as such can’t see it working particularly well. It is only suggested that it will be Wembley ‘in association with EE’ anyway, which media and fans alike will inevitably shun. Lastly and  in this instance most importantly, Wembley, more than any stadium in the world, evokes memories and emotions of a by-gone era that many people still cherish. As such any potential naming rights partner will face far more opposition to get past than on a regular stadium.

I’m not sure it’s worth it.

The Increasing Importance of Sponsorship in Winning the Right to Host International Sporting Events 28th January, 2013

Last week Olympic bidding city Istanbul announced the signing of 7 leading Turkish companies as sponsors of their bid for the 2020 Olympic games, a $20m deal that organizers feel could swing momentum away from the favourite Tokyo. While to some extent this announcement was simply a show of financial strength and a dig at Japan’s stagnant economy, it raises a question that has been increasingly important in the bidding for the Olympic Games and World Cup in recent years;

How important has the ability to attract, and successfully handle sponsorship become in winning the right to hold these two major international sporting events?

Speaking at the recent announcement, Istanbul bid chairman Hasan Arut used the successful acquisition of sponsorship to push home their ability to host the Games;

‘The Olympic Movement should take great confidence that Turkey will be able to deliver a significant amount of high quality sponsors should we win the rights to host the games.’

This claim has been widely backed by public opinion, UK bookmakers signalling the change in momentum by the cutting odds on the Turkish capitals bid in half, making them a close second behind Tokyo.

Istanbul is by no means the first city to use sponsorship as an early show of strength in an Olympic bid. Our own London 2012 team publicly announced the support of 25 national sponsors to the tune of £6m back in May 2004, 8 years before the event and over a year before the final vote.

It is not only a bid’s ability to bring in national sponsorship that has become increasingly important in securing an event, but also the ability to provide the optimum platform for international sponsors within a host city/country.

The agreement of both Olympic and World Cup bids to provide the events sponsors tax waivers is needed for an organization to even enter the process. While in London this was actually declined by all sponsors within the Olympic Park due to the economic decline, it highlights the necessity for a bid to be willing to yield significant power to sponsors.

The importance of event holders working for official sponsors has most dramatically been shown in Brazil, where legislation banning alcohol consumption in football stadia was overturned last summer. The ban, put in place in 2003 to tackle domestic fan violence, was overturned in Brazilian Congress under FIFA’s request due to Budweiser’s positions as the exclusive alcohol brand of the World Cup. Commenting on the ‘Budweiser Bill’ FIFA General Secretary Jerome Valcke could not have been clearer on the importance of this sponsorship to the event and the need for the hosting country to acquiesce; ‘Alcoholic drinks are part of the FIFA World Cup, so we’re going to have them. Excuse me if I sound arrogant, but that’s something we won’t negotiate’.

As each event passes the importance of sponsorship to both bidding cities/countries and governing bodies will only grow as the revenue provided by sponsorship becomes even more central in funding the creation of the vast infrastructure needed. As this happens, the ability to both attract national sponsorship and work well with the events official partners, will increasingly be at the heart of all successful bids for these major sporting events.

What Car? Car Of The Year Awards 2013 15th January, 2013

After much anticipation, the What Car? Car of the Year Awards in association with Warranty Direct took place on Wednesday 9th January 2013 at the prestigious Grosvenor House Hotel on Park Lane. The event was by far the biggest and best to date with all of the leading manufacturers from the motoring industry in attendance.  The Awards were visually spectacular with the stage placed in the middle of the room amongst the tables and entertainment from comedian Al Murray had the audience in stitches.

The Awards presented by the BBC’s Kate Silverton and What Car? Editor in Chief Chas Hallet revealed the best cars on the market in 2012. The category winners were selected from an incredibly high standard of contenders, with the Audi A3 Sportback taking the prestigious title of What Car? Car of the Year. To view the full list of the 2013 contenders and winners click here.

The 2013 event was a resounding success for the What Car? Awards sponsors with Warranty Direct coming onboard as headline sponsor for the first time, Kwik-Fit joining Associate Sponsors Hankook and TRACKER and Category Sponsors Allianz Global Assistance and Cobra continuing their support for the Awards. For further information on this year’s sponsors click here.

Over 300 people engaged with the What Car? Awards on Twitter and gave a strong indication of the buzz surrounding the 2013 Awards:

Slingshot Sponsorship Appointed As Exclusive Sponsorship Agency for D&AD Awards 10th January, 2013

The world’s leading creative industry body, the D&AD, have appointed Slingshot Sponsorship as their exclusive sponsorship agency for the prestigious D&AD Awards. The awards will be held in June at the Roundhouse and are attended by the leaders in advertising and design from around the world.

Fifty-one years ago this inspiring community developed the event to recognise creative achievement and it continues to drive the industry forward today. Honouring the very best in advertising and design, the awards now include 130 categories spread across 25 disciplines ranging from Direct Integrated Campaigns to E-Book Design Front Covers.  The diversity of the awards emphasise the D&AD redefining traditional awards, recognising and challenging the creative community.

Amanda Moorby, D&AD Partnerships Director said: “D&AD are proud to be joining forces with Slingshot Sponsorship.  The specific expertise that Slingshot provides will help us deliver a truly memorable event – ensuring that our awards are as creatively challenging as the campaigns that enter.”

Integrated and tailored in its approach, Slingshot Sponsorship has evolved as an agency to develop and deliver inspired partnership opportunities for high profile awards and events.  The award winning, London based agency, will be working with D&AD to extend the commercial viability of the annual awards; adding value to brand partnerships across the world and creating access to the most creative minds in the industry.

Jackie Fast, Managing Director of Slingshot Sponsorship commented: “We are thrilled to be working with the D&AD Awards.  The D&AD Awards set the standard for creative excellence around the world, pushing boundaries and spurring ingenuity in all avenues; and as an agency this is what Slingshot strives for.  Working with the D&AD is a very exciting opportunity for us to showcase how truly creative partnerships can amplify events.”

Sponsorship opportunities for the D&AD Awards will be available in January 2013.

Has sport sponsorship finally come of age? 20th December, 2012

Sport is the best known platform for sponsorship, and sadly often the least inventive –money exchanged for logo awareness on kits, stadia and perimeter boards. However, the recent £150 million sponsorship deal between Emirates and Arsenal F.C. is a great example of a shift from traditional sponsorship to a relationship where shared resources drive mutual benefits – what all sponsorship should be aiming for. Is this creation of a genuine partnership a one-off or might we be seeing a wider move in this direction across sport?

Arsenal & Fly Emirates

Arsenal’s agreement to share its advanced CRM system with the Dubai based airline was integral to the sponsorship deal going ahead. Head of Communications at Emirates Boutros Boutros outlined the importance of this saying:

‘Data on customers is important to us… detailed data on customers allows us to work out where we spend our ad budgets and who we target as well as what markets we focus on.’

While Emirates did purchase kit and stadium rights the CRM data deal constructed a two way channel of exchange that benefits both parties. This new approach to sponsorship is by no means exclusive to Arsenal; other Premier League clubs have also moved towards this model .

Manchester City/EA Sports – Finding a fit

Since its takeover by the Abu Dhabi United Group Manchester City has led the football world in creating meaningful partnerships through sponsorship – the creation of a Head of Partnerships role at the club in 2009 signalling this. Luis Vicente – the man holding this role – outlines the clubs belief:

‘(…)for us it is not about where you place the logo of your partner. It is not about the size of the financial commitment with us. It is about how we can find a fit.’

A great example of the club finding a fit is its partnership with EA sports, a relationship so integrated the gaming company employs two people solely to produce content for the club. The partnership has led to permanent gaming installations put inside the Etihad for fans, the team’s kit being launched virtually by EA and exclusive and in depth club content for City fans. In the last few days the club has extended this through the creation of branded corporate boxes and non-matchday events.

Formula 1

It is not just football within the world of sport that has moved in this way. The deal struck between Infiniti cars and the leading F1 team Red Bull Racing mentioned by Ben Fuchs is another example. As part of the deal Infiniti are assisting the F1 team in the development of its Kinetic Energy Recovery System (KERS), along with the team using Infiniti’s Scratch Heal paint for aerodynamic purposes. In return Red Bull is helping Infiniti in the creation of a new High Performance road car to follow the Infiniti FX Sebastian Vettel. Chelsea FC’s unconventional partnership with the F1 team Sauber is another example. While output has been minimal so far the two are promising to embark on the next stage of their partnership very soon.

Conclusion

As the value of sponsorship deals continues to grow within sport the expectation from brands will only increase that sponsorship partnerships will become exactly that, partnerships. Luis Vicente highlights this as something that sport should embrace, saying:

‘Sponsorship in its traditional form is dead. You have to come up with something that is an embedded, engaging experience with your partners.’

This desire to create an engaging experience through a genuine partnership is a model that is becoming increasingly popular, suggesting sport as a platform for sponsorship is finally coming of age.