Tag: ambassador


Long Live the King! Fast Food Brand Ambassadors Return Following Hiatus 7th September, 2015

Brand ambassadors have long been used by brands, however it is the return of a larger than life King that has drawn attention across the globe in recent months. Once over shadowed by the might of McDonalds’ Ronald McDonald character (named after former CEO and inventor of the wildly loved chicken nugget) the Burger King, King has returned!

Distinctive and instantly recognisable, standing at over 6 feet tall ‘The King’ has been sighted at various high profile events this summer including the 147th Belmont Stakes where he appeared with Triple Crown winning trainer Bob Bafferrt.

The King’s resurrection began at the start of the summer forming part of the entourage which escorted Floyd Mayweather to the ring during the ‘fight of the century’ against Manny Pacquiao in May this year.

Due to the furor of offenses and negative publicity following Floyd Mayweather in recent years, brands have been cautious to not align with the star; however reports have sited that Burger King purchased the rights for $1 million, becoming one of Mayweather’s first sponsors for some years (having topped the Sport Illustrated Fortune 50 athletes with $0 endorsement deals three times).

The mere sight of the brand ambassador in this setting created mass attention around Burger King. Social media interaction increased significantly creating over 1,343% growth interest for the brand. Yet not all interest was positive with many criticising Burger King for supporting the convicted domestic abuser across Twitter.

With Adweek reporting The King created over a weeks’ worth of publicity for Burger King simply by appearing in coverage of the ring walk with Floyd Mayweather perhaps this is the first in line for the fast food ambassadors – beware the return of The King, Ronald, and The Colonel.


The Happy Gilmore Approach to Brand Ambassadorship 21st January, 2014

For every effective brand ambassador deal that adorns the pages of Marketing Week, much of the time I’m left thinking: ‘why is Rory Mcillroy talking to me about mortgages?’ or ’what is Pele doing in a fast-food sandwich chain eating a foot-long sub?’

The point being that I don’t believe that:

The result: a contrived set of dialogue that doesn’t add any weight to convincing me to bank with Santander or to buy a Subway sandwich.

For me, the best endorsement deals are natural ones, a.k.a. the Happy Gilmore approach (as shall become apparent later). When you believe that the athlete or artist in question feels passionately about the brand they’re promoting, it illustrates the quality of the product to the consumer and makes them feel the desired way towards it. For example, if Gordon Brown bored me to death about the validity of Royal Bank of Scotland’s fixed-rate mortgage rates vs their tracker ones, or James Corden waxed lyrical about how he eats a six-inch Meatball Marinara sub ‘as a snack’ I’d be more inclined to believe them and thus, trust and feel positively toward the service or product that they were promoting.

In order to showcase what I mean by a natural brand ambassador, I’ve compiled five of my favourite brand ambassador deals – all of which came about due to the ambassador’s existing passion for a product, before the sponsor and their cheque books came knocking.

  • 1. Mo Farah and Quorn

Tasked with changing the perception of Quorn from a ‘veggie’ food to a nutritional alternative to meat, the company needed a brand ambassador that was strong and athletic but was also a genuine eater of Quorn. Once the company’s researchers found that Mo Farah had used Quorn as part of the training regime that saw him win two gold medals at the London Olympics – they jumped at the opportunity.  Quorn invested significant funds into the campaign to highlight how effective Quorn can be as part of the average (and the not so average) person’s diet. The partnership worked so well that they plan to use Mo in a series of television adverts throughout 2014. The first release, which came out on New Year’s Day, is a fantastic showcase of how Mo uses Quorn in his diet to beat the rest of the field.

 

  • 2. George Foreman and the George Foreman Grill

Contrary to public belief, George Foreman did not actually invent the ‘lean, mean, fat grilling machine.’ Rather, he was approached in the earliest stages of design and was partly responsible for the machine’s thirty degree tilt – a technique his wife used to reduce the amount of fat consumed during the family’s weekly burger nights. Foreman was also infamous for eating two reduced-fat hamburgers before each fight, including his comeback in 1994, aged 45, in which he retained the World Heavy-weight World Championship, making him the ideal ambassador to promote the machine’s ‘miraculous’ fat-reducing capabilities.

 

  • 3. Run DMC and Adidas

Hip-hop music arguably has a stronger links to fashion than any other musical genre, with numerous tracks named after artist’s favourite footwear, hat or sunglasses. Indeed, no partnership was more iconic than Adidas’ sponsorship of the Queens’ based trio: Run DMC. Initially borrowed from prison ‘fashion’, the group became famous for wearing Adidas sneakers without shoelaces. This was followed up with ‘My Adidas’ – the first single of their third album: Raising Hell. With the group firmly established as one of the best-selling hip hop groups of all time, Adidas partnered with Run DMC for $1.6million and made a long-term strategic allegiance both to Run-DMC and hip-hop throughout the 90s.

 

  • 4. Example and Nandos

Following a tongue in cheek video professing his love for the Portguese food chain’s peri-peri chicken, back in 2010, Nando’s created a special black loyalty card that gave Example the spicy chicken goodness whenever he feels like it. In order to repay what most inner-city dwellers would give their left ear for, Example performed four acoustic sets at carefully selected restaurants across London. Since 2010, Example has continued to tweet his stalker-like devotion for his favourite chicken eatery, acting as priceless, genuine promotion of the now universal restaurant chain.

 

  • 5. Happy Gilmore and Subway

Lastly, and arguably the most natural endorsement deal to date: the Happy Gilmore and Subway partnership. The eagerness in his voice, the knowing look of excitement in his eyes as to what awaits and his delicate grasp of his treasure, all show that there is no greater fan of Subway’s Turkey Club sandwich. In direct contrast to Pele’s rather awkward Subway deal, you believe that Happy Gilmore would stroll into a Subway on a Monday afternoon and demolish a foot-long Turkey sandwich… and that makes me want a Turkey Sub.


“Enter At Your Own Peril” : Sponsor Association With Controversial Brand Ambassadors 23rd September, 2013

 

“The role of a brand ambassador – the brand ambassador is a marketing model that employs trusted, credible personalities to promote and give greater visibility to its brand products”

It seems, historically, that sport and scandal have gone hand-in-hand. Over the past five years there have been multiple athletes in the upper echelons of their respected fields that have been subject to a public fall from grace. For the sponsor, the usual protocol will be to run for the hills, and withdraw any association with the respected star. However, there are some exceptions, and brands do, in some cases, stick by or re-invest in their asset – but under what circumstance and why?

Level Of Association

If the player is either an integral part of the sponsors make up, or headline star, then it makes the job of getting rid of them, and keeping to your marketing strategy a lot harder. Woods, of course, has been embezzled with the swoosh his entire career, this can also be said of Wayne Rooney. However Ryan Giggs has not been so fortunate, despite being held up as headline moral ambassador for his maturity, the star ended up being shunned by a number of his sponsors for a comparable offense to that of Rooney or Woods.

Bankability

The commercial revenue generated by any ambassador is integral to their credentials, and can play a significant role in the decision making process. In Woods and Rooney’s case, both EA games and Nike had complete product ranges centered on them, and commercially had too much to lose.

Sponsor’s market place

Accenture was Woods’s big loss in the aftermath of the scandal around his affair. The firm could not justify sporting a star whilst marketing themselves as a trusted Business Consultancy. Brands have ambassadors for a multitude of reasons, but they must be able to link their common values and business goals. In contrast, Alex Rodriguez, was still used by Guitar Hero in their adverts even after he admitted to taking banned substances. The business case for this was that Guitar Hero’s product was not affiliated with his sporting attributes, but his public personality.

The Offense

The line with which most brands have consistently taken when suspending contracts, has been when the ambassador’s actions directly affect the relationship they have with the respected brand’s promotional attributes. In the case of Drugs there has been a 100% termination rate in sport. However, in the case of Kate Moss and the fashion industry, the offence was taken very differently. Although she did lose substantial contracts, Moss managed to retain seven, and go on to re-build her career, something which has never been seen on such a scale in sport.

There is no doubt that trust in ambassadors has publically waned, as such, there has been a shift in how brands market their ambassadors. Recent campaigns by brands such as Nike illustrate that the focus is now upon empowering the consumer, rather than showboating the skills of an untouchable star. Even in fashion, couture designers are collaborating with high street fashion chains to bring their products to a consumer level. This shift undoubtedly showcases ambassadors but does much to bring the star or garment to the consumers level, retaining brand loyalty, which is essential in a very fickle market place.

It’s the end product that matters

As the quote above states, ambassadors uphold the values of the product they promote, and being the lucrative tool which they are, brands will do anything to protect them. However no one is bigger than the brand and on a case-by-case basis, the outcome of each offense is dictated by the relationship between the star and the value of the product they endorse.