Billetto joins with Slingshot Sponsorship to develop digital sponsorship for event owners 27th January, 2016

Billetto, the ticketing platform has joined forces with Slingshot Sponsorship to develop an innovative activation platform for its event owners to connect with their fans.

The rich data Billetto has on each of its attendees is much sought-after by event owners wanting to engage with specific audiences based on lifestyle segmentation and with access to over 35,000 events across the UK, and an active email database of 250,000, the pickings are ripe for Billetto’s partner brands.

With access never before available with such ease, brands will now be able to hone into very niche audiences using demographics in addition to interest segments such as culture, music, sport and creative.
“Our USP as a data provider is that we can offer a model where the client only pays for the specific data they need, so if they are targeting a very small audience of 35-44 year-old foodies within a certain European region, they would only pay for the reach we could deliver,” explains Morten Jensen, Partner at Billetto.

Jackie Fast, MD of Slingshot Sponsorship says, “The potential of this is enormous and helps bridge the gap between online and onsite engagement. By working with rich data, we can segment campaigns and messages with minimal cost and resource. Equally there is the capability to create extremely widespread campaigns and develop continuity with the same consumer – regardless of which music festival or event they attend. It marks a shift in the way that brands and rights holders can operate in the sponsorship industry.”

To find out more about how your brand could utilise Billetto customer data to engage meaningfully with your target audience online, please contact Andrew Selby from Slingshot Sponsorship:
E: [email protected]
T: +44 (0)207 226 5052


Football clubs and brands: What’s the crucial ingredient for successful sponsorship? 29th September, 2015

When considering what brands to approach for sponsorship, brand values are a crucial ingredient for successful sponsorship. Football clubs, in particular, must be careful when aligning with brands who do not share similar values as the potential reaction to such deals can have far-reaching consequences and usually serve to widen the gap between board and fans. Without these shared values, football club-brand partnerships are susceptible to failure as the following three cases demonstrate.

Newcastle United & Wonga

One of the key issues at the heart of Newcastle fans’ disenchantment with Mike Ashley’s ownership dates back to 2012, when Wonga agreed a four-year £24m sponsorship deal with the club. Despite the brand making a promising start with the fans by returning the stadium name to St James Park as part of the deal, Wonga’s sponsorship of the club never achieved their aim of forging a reputation as a reputable company. As soon as the deal was agreed, the brand received an onslaught of criticism from fans, MPs and media commentators. This was followed by a stinging attack on the brand by the Archbishop of Canterbury in 2013. The following year, Newcastle fans successfully lobbied the brand to remove their logo from children’s replica kits. Finally, during the climax of the 2015 league season, Wonga’s £40m financial losses were openly celebrated by fans on social media which capped a bad year for the brand when PR and branding agency, Aberfield Communications, labelled them the worst for fan engagement in the Premier League.

For sponsorship to be successful, both parties must have shared values. In Newcastle and Wonga’s case, it is clear the brand values of both organisations diverge significantly. Newcastle United is known for its ambition and integrity coupled with a passionate, loyal fan base. Wonga, on the other hand, has encountered numerous controversies since its incorporation in 2006 including the chasing of customers with fake law firms and targeting vulnerable individuals with high-interest short-term loans. Positive initiatives such as investment in the club’s academy and free ticket giveaways on Twitter have consequently not swayed fans towards a positive perception of the brand.

Bolton Wanderers & Quickquid

Another football club that has encountered issues with their shirt sponsor in recent years is Bolton Wanderers who signed a sponsorship deal with payday lender Quikquid in May 2013. However, by June 2013 the deal was terminated.

The £500K shirt deal almost immediately came under scrutiny from fans, who managed to amass 1900 signatures for a petition objecting to the deal. Their objections were upheld when the club decided to renege on the deal after a month. Bolton South East MP, Yasmin Qureshi, commented at the time: “It’s completely wrong. These companies prey on the vulnerable and they should be illegal.” After a month of backlash, the Bolton Wanderers board succumbed with technology firm Fibrlec eventually replacing the payday lenders on the front of the club’s shirt. Labour MPs Chris Evans and Stella Creasy applauded the move with fans agreeing that the sponsorship was not in keeping with Wanderer’s image as a community-based “family club”.

Bolton’s response to criticism of the deal differs markedly from Newcastle United, who, despite receiving a backlash over the Wonga deal, kept the brand as sponsor despite the unpopularity with fans. In Bolton’s case, the Quickquid sponsorship failed not only because of a lack of shared values, but the sum involved was low enough to prompt the board into action. If it had been worth the seven-figure sum as in Newcastle’s case, the deal most likely would have had greater success.

FC Barcelona & Qatar Foundation

In 2010, FC Barcelona agreed their first ever corporate shirt sponsor by signing a £25m 5-year deal with the Qatar Foundation. The deal was signed amid a period in which Barcelona’s debt had climbed to £370m, necessitating a deal that was the most lucrative shirt sponsorship in football history at the time. Despite the Qatar Foundation’s commitment to education rights in the Middle East as a non-profit body, the sponsorship was met with opposition. FC Barcelona fans accused the club of “selling the shirt” which had refused revenue from a corporate shirt sponsor for 113 years. Qatar still remains on the shirt today but as Qatar Airways, following an activation of a clause in the sponsorship agreement. However, its presence divides opinion. Sandro Rosell, the former President who signed the deal, resigned in 2013 partially as a result of its unpopularity.

The Barcelona-Qatar relationship had all the hallmarks of a successful sponsorship, yet, this never occurred. Despite the Qatar Foundation’s commitment to a virtuous cause, the association with Qatar, an absolutist monarchy, contrasts with the “People’s Club” philosophy. This refers to the fact Barcelona is a democratic club, owned by the fans, who are used to voting on key decisions, unlike employees from the Qatar Foundation. Furthermore, the association with Qatar’s unpopular World Cup bid was another factor that did not help foster a positive relationship.

The success of football club sponsorship is underpinned by strong shared values. Therefore, clubs must consider a brand or organisation’s past history and organisational makeup when searching for sponsorship. Regardless of whether a brand’s future activities have sound principles, past associations and controversies will skew fan and media perception. As a result, it is imperative they work with fan groups to negate any issues that may arise from pursuing deals with controversial sponsors.

@SimonBinks_


When Bigger Isn’t Better – Challenger Properties Offering Sponsors Value for Money 13th July, 2015

Amongst the fall-out from the recent FIFA investigations, a number of brands expressed concern at being involved with the prestigious global property. Should those brands re-evaluate their sponsorship, they may well be inclined to look at a lower profile alternative – a challenger property with a solid foundation, set to ascend further into the public eye.

Lower profile properties allow sponsors to have greater access, less risk and a greater opportunity to tailor their involvement helping to facilitate a more integrated partnership with the rights-holder.

An example of this is one of Slingshot’s client’s GB Taekwondo, one of the shining lights of Team GB and golden hopes of Rio 2016. Established in 2002, the team has grown substantially in recent years developing into a team of 27 full time athletes including a school outreach programme, UK hosted international and domestic championships and a clear pathway to Olympic success.

The team has captured medals at the Olympics, World Grand Prix and most recently conquered at the World Championships where Bianca Walkden and Damon Sansum claimed Gold & Silver medals  respectively resulting in national media coverage across the BBC and ITV. Jade Jones also clinched Gold at the inaugural European Games in Baku, Azerbaijan.

Tasting Success

With a challenger rights-holder such as GB Taekwondo the team offers sponsors an extremely flexible and personal platform to associate the brand – reaching multiple objectives in the business.

Hill Dickinson the law firm (a partner of the team since 2014) is a prime example of a company who has leveraged their partnership to great effect, creating tangible new business opportunities, cross company staff engagement and accomplishing multiple CSR objectives within the firm.

The firm was provided such flexibility due to the aligned core objectives of both parties. The team and athletes understood Hill Dickinson’s key objectives and helped facilitate this through their own understanding of their assets – a proactive approach not often taken with some of the more established rights holders. Through this sponsorship, staff have created lasting relationships with Olympic athletes which have grown and developed on the Road to Rio 2016 creating a more holistic partnership than mere branding or hospitality.

Future Opportunities

With challenger properties, brands have the opportunity to truly partner with the right-holders. Enabling the opportunity to reach success across company objectives with smaller companies who may believe sponsorship is out of their budget.

As the property evolves as will the partnership and fees associated. The brand’s objectives and focus will adapt, changing in tune to the success – reaping the rewards on their modest outlay with increased PR, awareness and opportunities. When working in this manner, sponsors find the ROI clear to see with such a cross section of involvement at all levels.

Act now!

In the Road to the Rio Olympics, now is the time to consider how lower profile sporting properties could significantly benefit brands – without the price tag of sponsoring the Olympics.

The GB Taekwondo team has a calendar for 2015/2016 including the World Championships, Baku 2015 European Games, World Grand Prix, the Road to Rio and the crowning glory of the Olympics. Now is the perfect time to engage to access Olympic benefits leading in to Rio 2016, supporting your business objectives over the long term.

*Partnership opportunities are available with both team level with GB Taekwondo, and at the World Grand Prix held on the 16th -18th October 2015 at Sportscity Manchester.


Sir Bradley Reminds Us It’s About More Than A Logo 24th July, 2014

Sir Bradley Wiggins’ comments on the eve of the Commonwealth Games that the Emirates branding on the Sir Chris Hoy Velodrome in Glasgow might have left Sir Chris feeling a little “done over”.

For those of us in the sponsorship industry though, Wiggins’ comments provided another reminder of just how important it is for sponsors to clearly demonstrate the value they’re adding to an event.

For Emirates, who have activated their sponsorship pre-event by spreading the excitement of the Games across the Commonwealth through the Queen’s Baton Relay and unveiled a new Emirates Lounge at Glasgow Airport just in time for the Games, it will be interesting to see how the airline actively engages audiences now the Games are underway.
The recent World Cup in Brazil pushed digital and brand engagement to the fore and further supported the premise that effective sponsorship is more than just a collection of logos and branding at an event. Sponsorship should help to actively engage with consumers allowing the audience to interact and create an emotional tie with a brand.

We’ve seen major brands and sponsors bend-over-backwards at recent global sports events to use meaningful and relevant activation to bring their brands as close to the action as possible. Here’s our selection of podium placers from recent global events where engagement was king.

P&G – ‘Thank You Mom’ (London 2012 & Sochi 2014)

To much critical acclaim P&G executed a clearly defined and emotionally charged message through an integrated“Thank You Mom” campaign, encompassing a host of digital channels, athlete ambassadors including the likes ofVictoria Pendleton and Jessica Ennis-Hill and the release of an app allowing over 50,000 of us to say thank you to mum too!

Beats – London 2012

Beats was just one of a number of  brands who managed, temporarily at least, to evade the brand police and creatively engage with audiences at London 2012 without sponsoring the event. Not only supplying (what seemed like) every athlete with a custom pair of Beats, they also created a pop-up space in Shoreditch House allowing 4,000 people including Olympic athletes from all over the globe to interact with the brand, watch the Games and make use of a photo booth which was used to generate content for poster shots later in the campaign.

Budweiser – ‘Rise as One’ (FIFA World Cup 2014)

Budweiser made sure to engage with its audience whether they were in Brazil or not.  Fans from all over the globe were encouraged to get involved via Twitter with users urged to tap #ManoftheMatch tweets from @FIFAcom which generated Budweiser branded player photos and a  tweet and vote mechanic. Many fans lucky enough to make the trip to Brazil were greeted with rewards in the form of the Budweiser Hotel which hosted parties and events throughout the tournament and acted as a hub for over 3000 satellite Budweiser parties all around the world.

With 1.5 billion people tuning in to the Commonwealth Games let’s hope brands involved make it equally engaging!


“Enter At Your Own Peril” : Sponsor Association With Controversial Brand Ambassadors 23rd September, 2013

 

“The role of a brand ambassador – the brand ambassador is a marketing model that employs trusted, credible personalities to promote and give greater visibility to its brand products

It seems, historically, that sport and scandal have gone hand-in-hand. Over the past five years there have been multiple athletes in the upper echelons of their respected fields that have been subject to a public fall from grace. For the sponsor, the usual protocol will be to run for the hills, and withdraw any association with the respected star. However, there are some exceptions, and brands do, in some cases, stick by or re-invest in their asset – but under what circumstance and why?

Level Of Association

If the player is either an integral part of the sponsors make up, or headline star, then it makes the job of getting rid of them, and keeping to your marketing strategy a lot harder. Woods, of course, has been embezzled with the swoosh his entire career, this can also be said of Wayne Rooney. However Ryan Giggs has not been so fortunate, despite being held up as headline moral ambassador for his maturity, the star ended up being shunned by a number of his sponsors for a comparable offense to that of Rooney or Woods.

Bankability

The commercial revenue generated by any ambassador is integral to their credentials, and can play a significant role in the decision making process. In Woods and Rooney’s case, both EA games and Nike had complete product ranges centered on them, and commercially had too much to lose.

Sponsor’s market place

Accenture was Woods’s big loss in the aftermath of the scandal around his affair. The firm could not justify sporting a star whilst marketing themselves as a trusted Business Consultancy. Brands have ambassadors for a multitude of reasons, but they must be able to link their common values and business goals. In contrast, Alex Rodriguez, was still used by Guitar Hero in their adverts even after he admitted to taking banned substances. The business case for this was that Guitar Hero’s product was not affiliated with his sporting attributes, but his public personality.

The Offense

The line with which most brands have consistently taken when suspending contracts, has been when the ambassador’s actions directly affect the relationship they have with the respected brand’s promotional attributes. In the case of Drugs there has been a 100% termination rate in sport. However, in the case of Kate Moss and the fashion industry, the offence was taken very differently. Although she did lose substantial contracts, Moss managed to retain seven, and go on to re-build her career, something which has never been seen on such a scale in sport.

There is no doubt that trust in ambassadors has publically waned, as such, there has been a shift in how brands market their ambassadors. Recent campaigns by brands such as Nike illustrate that the focus is now upon empowering the consumer, rather than showboating the skills of an untouchable star. Even in fashion, couture designers are collaborating with high street fashion chains to bring their products to a consumer level. This shift undoubtedly showcases ambassadors but does much to bring the star or garment to the consumers level, retaining brand loyalty, which is essential in a very fickle market place.

It’s the end product that matters

As the quote above states, ambassadors uphold the values of the product they promote, and being the lucrative tool which they are, brands will do anything to protect them. However no one is bigger than the brand and on a case-by-case basis, the outcome of each offense is dictated by the relationship between the star and the value of the product they endorse.


Can too many Sponsors Dilute a Rights-Holder’s Brand? 22nd August, 2013

In sports leagues around the world, success on the field is ultimately driven by commercial revenue. As a consequence, their response has been to bring in sponsors to help facilitate the gap in funding.  But this growing emphasis upon sponsorship has left many people asking – are too many sponsors diluting the right-holder’s brand?

Sponsors make the brand more vibrant

When discussing the ever increasing number of sponsors in sport, it would be hard not to mention Manchester United, having just signed another spread of partners across the globe. The club has recently signed the Indonesian tyre producer bringing the club’s sponsorship total to 33. It begs to ask the question – are these sponsors devaluing the Manchester United brand?

Jonathan Rigby CM for MU, has rejected that the club has anywhere near reached its limit. He states that by implementing a local model amongst the 77 countries they have sponsors in currently, they are appealing to each fan individually, making the brand more vibrant and producing a follow on effect which will ultimately benefit all sponsors involved.

This certainly seems to be the case when you look at their operating profit, which has increased this year by 13.7%. The club has also just signed a new shirt deal worth nearly £500 million over 8 years, increasing their commercial sponsorship revenue to £118 million annually.

More value lies in fewer partners

In comparison, Juventus believe going the other way is more rewarding. The club believes that having valuable relationships with fewer brands will bring you more credibility amongst your following, and as a result will lead to greater financial weight behind the deals. This is the case for Jeep who is currently their headline sponsor, and one of 15 corporate partners.  In a public image driven market, and where it is only public interest which governs your reach; keeping it close to home can be seen as vital.

It’s the end product that matters

Brands enter into sponsorship for a multitude of reasons, but generally speaking, brands sponsor rights-holders for the audience, exposure, association and to fulfill their own brand objectives.  For rights-holders, one of the main things they rely upon, aside from funding, is the fans/ their audience.  As a platform, sponsorship allows both the rights-holder and brand to connect to their audience in a wholly tailored way.

The focus, therefore, shouldn’t be based on the amount of sponsors, but upon the end product – what the partnership has created for the fan, the overall experience and the club. MU’s model works because it has such a wide fan base and global sponsorship platform that allows them to associate with their following in all corners of the world. Juventus, on the other hand, has had success through its emphasis upon a few partners that have a strong affiliation to the club, keeping it close to home allows them to stay true to both the sponsor and the rights-holder’s objectives.

The Outcome

So long as the sponsorship is delivered and is aligned to the brand’s objectives and these objectives align with those of the rights-holder, the end product should ultimately benefit both club and sponsor.  Dilution of the brand will come when parties lose sight of their overall objective.


Secret Cinema: The Changing Nature of the Live Experience 10th July, 2013

Last month, I was fortunate enough to get tickets for the first night of Laura Marling’s eagerly anticipated ‘immersive live music experience.’  For their most recent venture, the magical minds behind Secret Cinema – ‘a growing community of all that love cinema, and experiencing the unknown’ has teamed up with Miss Marling to launch Secret Music, alongside the release of her album ‘Once I Was an Eagle.’

Through their relatively short existence, Secret Cinema has grown a fan base of epic proportions and, if my experience last month was anything to go by, I can understand why.  Secret Cinema has an innate ability to transport attendees into a different world, delivering first class events based upon a truly unique model, which in my opinion, is beginning to alter the future of the live experience.

After purchasing my ticket for the event, I received an invitation dated 1927, a dress code of Vintage Black Tie and a list of required objects that ranged from a bouquet of flowers for the mistress of the house, a photograph of an ex-lover and a satchel filled with unwanted clothes.  The venue for the evening was the ‘Grand Eagle Hotel’ an old school that was filled with butlers awaiting your arrival, giggling maids, croquet on the front lawn, a smoking room with women lazing on chaise lounges watching gentlemen play chess and pool, rooms named after Marling’s songs filled with film projections, wild leaves and tree trunks.  Actors milled in and out between guests playing out narratives and creating whispers of secret happenings – and then, of course, a beautiful set from Marling herself.

Yet aside from the immense production throughout the evening, one thing stood out for me, the complete absence of camera phones.  Upon arrival, each guest was politely asked to hand over all technology, which meant the entire evening was void of irritating flash and smartphone screens shining on your face, everyone was there simply, for the experience – and it was wonderful.

The banning of camera phones has begun to be implemented at more and more gigs, with bands such as Yeah Yeah Yeahs and Savages championing their absence – requesting that guests fully immerse themselves in the live experience.

From a sponsorship point of view, this is an interesting occurrence.  At its core, sponsorship is about engaging with audiences, and enhancing the overall experience of events – and in many instances low budget filming disconnects attendees from this.  What is more, in many cases, videos popping up around YouTube ruins it for all those with tickets eagerly awaiting the event.

The ban of camera phones at events also allows rights holder/artist to use video content and photos in an interesting and unique way, delivering it to the attendee as a kind of gift.  As you can see below, each evening, the Secret Music team take a photograph of the audience and post in on their Facebook the following day for attendees to enjoy.  Alt-J have also championed this with the creation of a new piece of technology called Soundhalo which delivers  an entire live set for download immediately after it is performed.

For sponsors, having ownership of such precious memories allows them to communicate this back to event attendees, allowing the brand-consumer journey to continue further than the event itself.

I was well and truly immersed into another world for the Marling-Secret Music venture and I welcome more of these experiences in the future.


Driving the Future of the Sponsorship Industry – ESA Appoints one of its Youngest ever Board Directors 29th May, 2013

Jackie Fast, Managing Director, Slingshot Sponsorship, was announced this morning as one of the youngest ever individuals to be elected as a Board Director of the European Sponsorship Association.  Jackie will now sit alongside fourteen other Directors; setting the standard for the sponsorship industry for coming years.

In the wake of the success of this year’s ESA Sponsorship Summit, which addressed significant shifts within the industry, ESA is set to further develop itself alongside its new Board Directors.  Jackie’s appointment highlights ESA’s continued drive to enhance the industry – seeking to challenge the ethos and make significant contribition to its progression.

ESA was formed ten years ago with the premise to unify, strengthen and advance the business of sponsorship throughout Europe.  The industry itself, once predominantly focused upon sport and large corporates, has profoundly shifted in this time.  The body’s appointment of Jackie Fast to the Board conveys its recognition of the changing market, and the need for the industry to adapt with it – further promoting its role to inspire and innovate.

With the sponsorship industry worth €26.5 billion, the European Sponsorship Association will have a vital role in its growth and development into the future.  The key issues identified by ESA include:

  1. Proving Sponsorship’s Business Value
  2. Providing value to members
  3. Creating stronger links with brands and rights holders
  4. Technology – the way in which sponsorship can best icnorporate its benefits
  5. Thought-leadership

Jackie commented, “It is an honour to have been elected to the Board of ESA.  I have admired ESA as an organisation since its creation; to have the opportunity to develop and contribute to its decision making process is a humbling prospect for me. I am looking forward to really developing ESA into a body that is not only vital and leading the entire sponsorship industry, but reflective and influential in the marketing industry.”

At the age of only 29, Jackie is forging a path for aspiring young sponsorship professionals to follow.


Lessons the Sponsorship Industry should Learn from Kickstarter 15th May, 2013

Continuing from Jackie’s most recent blog, which expressed the inherent need for an understanding of sponsorship in every industry, I wanted to lead this blog in a similar vein. The past couple of weeks have seen the re-emergence of the platform Kickstarter into the blogosphere – a crowd-funding site that offers entrepreneurs, film-makers, artists, techies etc. a platform through which they can raise funding for specific ideas and projects.

Until a few weeks ago, many were unaware of Kickstarter until Mr Zach Braff (of Garden State and Scrubs fame) launched a campaign on the website to generate funding for his new movie Wish I Was Herea kind-of-but-not-really sequel to Garden State – find his campaign video here.  Through the website, and by the click of a button, anyone is able to become an investor in Braff’s film.  What is more, those willing to sponsor are offered some pretty hefty benefits – ranging from larger investors being treated to a character in the film being named after them, to escorting Braff as one of his personal guests to the premier and after party – not bad.

Within only 3 days, Braff’s target of $2 million was smashed.  Of course this was due, to a large extent, to Braff’s extensive networks (1,099,497 Twitter followers) and celebrity pals who helped him reach this goal.  Yet despite the project’s success, Braff’s use of the site has come under immense scrutiny, with many citing this project to be one of (soon to be many) Hollywood overhauls on the website – which they believe will overshadow projects that really need to use the site to create contacts and source funding.

Despite the Hollywood backlash, the success Braff has gained through Kickstarter and the buzz his project has generated; has led me to identify 3 things the sponsorship industry should take away from this case study:

1) It is imperative to tap into passions – Sponsorship should always be about tapping into people’s interests and passions.  As a marketing tool; the brands and rights-holders that have the most success, are the ones that really connect with what the consumer wants and understand what it is they need.  Braff was able to build on the cult success of Garden State and use the affinity his fans have towards the film to help fund a new project, giving fans the opportunity to join him in the films journey.

2) Not just about the idea – Despite the success of Braff’s Kickstarter campaign, an overwhelming majority of Kickstarter projects lead to failure.  As Michael C. Neel’s research shows, the campaigns that are the most successful are the ones that are able to promote and leverage networks, exercise connections and generate as much buzz as possible around the project.  In essence, this is similar to sponsorship – those that are deemed ‘successful’ are the ones that are able to utilise every aspect of the relationship at hand – not just rely on the basic sponsorship or ‘idea’ itself.

3) Corporates should learn from crowd-funding – Some of the best ideas and projects gain fruition from smaller, grass-root platforms like Kickstarter; and it is important that these projects are able to gain funding.  Sponsorship should be accessible and understood by all; not just large corporates – the funding of such projects will in turn help generate an already stagnant economy.  Websites such as Kickstarter also offer first-hand insight into projects that are succeeding and those that are failing – offering corporates in real time, trends within specific industries.

Despite the criticism surrounding Braff’s use of Kickstarter, the re-emergence of the platform has emphasised once again, the need and capacity for sponsorship in all industries whether big or small.